On June 19, Quality Management Workshop was held with a focus on processes for Internal Auditors, ISO 9001:2015
This International Standard promotes the adoption of a process approach by developing, implementing and improving the effectiveness of a quality management system, to increase customer satisfaction by meeting customer requirements.
Understanding and managing interrelated processes as a system contributes to the effectiveness and efficiency of the organization in achieving its expected results. This approach allows the organization to control the interrelationships and interdependencies between system processes so that the overall performance of the organization can be improved.